A: The base course includes full video lectures, a free digital eBook, live doubt sessions, chapter-wise mock tests, and topic-wise quizzes. Everything you need to cover the CBSE Board syllabus completely.

A: Yes — delivery within 5–7 working days across India, once enrollment is confirmed.

A: Yes — all lectures are accessible on the Commerce Virtuals mobile app on Android and iOS. Download the app, log in with your registered number, and all your purchased courses appear under My Courses.

A: Course validity is 12 months from the date of enrolment.

A: Please refer to our refund policy page. For any specific queries, contact our support team on WhatsApp.

A: After payment, your course will appear in the My Courses tab and on the Home page. Tap the Activate button on the course to unlock full access. Once activated, you can start watching lectures immediately.

A: Payment reserves your seat. Tapping Activate is the final step that unlocks your course content. This allows you to start at a time of your choice — so your course validity begins only when you're ready.

A: You'll receive an app notification before every session. You can also find the schedule under Live Classes inside your enrolled course. Can't make it? Every session is recorded and uploaded within a few hours — watch it anytime during your course validity.

A: Your course can be activated on one device at a time. If you log in from a new device and try to access your course, you'll see a prompt saying the course is already registered on another device. To switch devices, raise a support ticket from that prompt. Once our team approves the request, your course will be accessible on the new device.